Terms and Conditions

    Appointment Cancellation Policy

    Our salon has a 24 hour cancellation/rescheduling policy

     

    Late Client Policy

    We understand life happens. If for any reason you are expecting to be late by 10 minutes or more to scheduled appointment, please call us. We work very hard to schedule the right amount of time for each service. Accommodating late clients is often impossible without disrupting every other client scheduled that day. Please be aware in the unfortunate event you are late, we cannot guarantee that your services will be performed that day. Tardiness may require rescheduling your appointment for another day.

     

    Confirmation Calls

    As a courtesy, we make every effort to notify you of your appointment date and time. We will call to confirm your service prior to your appointment and you will receive an email if we have your information on file. We confirm in advance as a courtesy because we know how easy it is to forget an appointment. However, it is your responsibility to remember your appointment dates and times and inform us if your contact information has changed.

     

     

     

    Hair Product Return Policy

    We will issue a full refund on hair products returned and unused within 7 days of purchase.

     

    Hair Product Exchange Policy

    If you are not happy with the hair product we suggested, we would be happy to issue a product exchange within 30 days of your purchase.

     

    Gift Cards/Certificates

    NO refunds will be given for gift card purchases. Gift Certificates are NOT redeemable for cash.

     

    Payment

    We accept the following credit cards: VISA, MASTERCARD, AMERICAN
    EXPRESS, AND DISCOVER. Cash and Checks are also accepted.

     

    Prices

    All prices are subject to change without notice. Please click here for pricing.